Terms of Service | Digitalyze

1. Services and Scoping

Digitalyze provides software development, product design, MVP scoping, and consulting services. All custom mobile apps, SaaS platforms, and software features are scoped and governed by individual project agreements (Statements of Work, or SOW). We pledge fixed scope timelines and pricing structures to guarantee transparent expectations and prevent budget scope creep.

2. User Accounts and Communications

By requesting a quote or booking a consultation, you agree to provide complete, current, and correct details (name, email or phone, project brief). You agree to keep communications professional. Digitalyze reserves the right to reject service requests that do not align with our development stack capability or capacity schedules.

3. Intellectual Property (IP) Ownership

Unless designated otherwise in an agreed SOW, upon full payment of all invoiced development milestones, the custom code, Figma designs, database setups, and custom digital assets developed specifically for your project will be transferred entirely to you. Digitalyze retains the right to use general, non-proprietary code snippets, components, and open-source practices developed during standard engineering, as well as show anonymized case studies of delivered projects for promotional purposes.

4. Payments and Project Milestones

Payments are determined based on mutually agreed fixed scopes, delivered in weekly or bi-weekly sprints with live demos. Sprints must be reviewed and accepted by the client. Delay in feedback, API accesses, or milestone payments may impact project schedules. Support extensions are subject to separate configuration retainer service fees.

5. Warranty and Limitation of Liability

Digitalyze warrants that all custom software will meet the functionalities explicitly detailed in the agreed SOW. We provide 30 days of complimentary post-launch support to resolve any unforeseen bugs. Under no circumstances shall Digitalyze be liable for indirect, incidental, or consequential damages (including lost profits or business interruptions) arising out of the deployment or use of the developed software platforms.

6. Termination

Either party may terminate a project agreement in accordance with the termination clauses specified in the signed SOW, typically requiring written notice. Upon termination, client is responsible for paying for all milestones completed up to the termination date.

7. Governing Law

These terms, and any dispute arising from your use of this site or our services, shall be governed by, and construed in accordance with, the laws of Pakistan, without regard to conflict of law principles.